Meet The Staff
Julio Zayas - CEO of Veterans Support Services
Julio Zayas is an Air Force Veteran with a background in law enforcement and community service. He served as an Enlisted Security Forces (Military Police) Airman from 2009 to 2013, where he developed leadership, crisis management, and security expertise.
Following his military service, Julio dedicated himself to improving his community by providing human services, education, and veteran support. His passion for leadership and service led him to earn a Bachelor's degree in Business Administration with a concentration in Project Management and a Master's degree in Management from Colorado Technical University.
Currently, Julio is pursuing a Doctorate in Educational Leadership, focusing on creating impactful learning environments and leadership development. His commitment to service, education, and advocacy continues to drive his work in empowering individuals and communities
Susan Dunshee - President, Board of Directors
Susan Dunshee is the President of the Board of Directors at Veterans Support Services and a proud Worcester-based business owner for over 10 years. She earned her Bachelor of Science in Psychology from Worcester State University.
A devoted mother of two teenagers, Susan is also an educator, volleyball coach, and volunteer marketer for a hospice organization in Central Massachusetts. She is a strong advocate for women’s empowerment and brings that same passion for service into every area of her work.
With several years of experience in Human Services and Education, Susan’s dedication to veterans began when she assisted homeless veterans in accessing life-changing support services. That moment ignited a lifelong mission to make serving the veteran community a priority.
Her leadership, compassion, and drive continue to guide the vision and impact of Veterans Support Services.
Andres Benitez- Treasurer
Andres Benitez is a seasoned Senior Loan Officer with over 25 years of experience in the mortgage industry. Throughout his career at Rate, Andres has worked closely with numerous veterans, providing expert guidance and successfully processing VA loans to support their homeownership goals. His commitment to serving the veteran community is deeply personal—many of his close friends are veterans, and he holds the utmost respect for those who have served. Andres takes great pride in ensuring veterans receive the financial support and loan options they deserve.
Cornel Boothe - Clerk, Board of Directors
Cornel Boothe proudly serves on the Board of Directors at Veterans Support Services, where he also fulfills the role of Clerk. He holds a Bachelor of Science in Business Administration and Management from Worcester State College.
With over 13 years of experience in transportation and supply chain management, Cornel has held key leadership positions at industry-leading companies such as FedEx, Fresh Express, and Walgreens. His career has been defined by a focus on strategic planning, process optimization, and building efficient, results-driven delivery systems.
Deeply committed to service and community, Cornel now dedicates his expertise to supporting veterans. Through logistics coordination, outreach programs, and operational support, he plays a vital role in helping the organization deliver impactful, streamlined services to those who served our nation.